Privacy Notice

True Value Auto Parts is committed to protecting your privacy and developing technology that ensures you have the most powerful and safe online experience. This Privacy Statement applies to the True Value Auto Parts website and governs data collection and usage. By using the True Value Auto Parts website, you consent to the data practices described in this statement.

Collection of Your Personal Information

True Value Auto Parts collects personally identifiable information, such as your e-mail address, name, home or work address, or telephone number. We also collect anonymous demographic information that is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

Additionally, information about your computer hardware and software is automatically collected by True Value Auto Parts. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This data is used by True Value Auto Parts for the operation of our services, to maintain service quality, and to provide general statistics regarding the use of the True Value Auto Parts website.

Please keep in mind that if you directly disclose personally identifiable information or sensitive data through public message boards on our website, this information may be collected and used by others. However, True Value Auto Parts does not read your private online communications.

True Value Auto Parts encourages you to review the privacy policies of websites you choose to link to from our site, so you can understand how those sites collect, use, and share your information. True Value Auto Parts is not responsible for the privacy policies or content on websites outside of the True Value Auto Parts family of websites.

Use of Your Personal Information

True Value Auto Parts collects and uses your personal information to operate our website and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from True Value Auto Parts and its affiliates. We may also contact you via surveys to conduct research about your opinion of current services or potential new services.

True Value Auto Parts does not sell, rent, or lease its customer lists to third parties. From time to time, we may contact you on behalf of external business partners about a particular offering that may be of interest to you. In these cases, your unique personally identifiable information (e-mail, name, address, phone number) is not shared with the third party.

In addition, True Value Auto Parts may share data with trusted partners to help perform statistical analysis, send you emails or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to True Value Auto Parts, and they are required to maintain the confidentiality of your information.

True Value Auto Parts does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

We track the websites and pages our customers visit within True Value Auto Parts to determine which of our services are the most popular. This data helps us deliver customized content and advertising within True Value Auto Parts based on the behaviors of our visitors.

True Value Auto Parts will disclose your personal information without notice only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on True Value Auto Parts or the site; (b) protect and defend the rights or property of True Value Auto Parts; and, (c) act under exigent circumstances to protect the personal safety of users of True Value Auto Parts or the public.

Use of Cookies

The True Value Auto Parts website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Each cookie is uniquely assigned to you, and it can only be read by a web server in the domain that issued the cookie.

One of the primary purposes of cookies is to provide a convenience feature to save you time. A cookie tells the web server that you have returned to a specific page. For example, if you personalize pages on True Value Auto Parts or register with us, cookies allow us to recall your specific information on subsequent visits. This simplifies the process of recording your personal details, such as billing and shipping addresses.

When you return to the True Value Auto Parts website, the information you previously provided can be retrieved, so you can easily continue your experience with us.

We use cookies to enhance your user experience by:

• Remembering your preferences and settings for future visits.

• Personalizing content and advertisements based on your browsing habits.

• Facilitating account logins and saving you time when placing orders or updating your details.

While cookies are an essential tool for improving your browsing experience, rest assured that True Value Auto Parts is committed to protecting your privacy. We ensure that the information stored in cookies is used only for the purposes of enhancing your experience with us and is not shared with third parties without your consent.

You can configure your browser to accept or reject cookies or to notify you when a cookie is being sent. However, disabling cookies may affect the functionality of certain features on the True Value Auto Parts website.

Thank you for trusting True Value Auto Parts. We are dedicated to maintaining the security of your personal information and improving your online experience with us.

Security of your Personal Information

At True Value Auto Parts, your privacy and the security of your personal information are our top priorities. We take comprehensive measures to protect the information you share with us through industry-standard security protocols and technologies.

Data Encryption and Secure Connections

We use Secure Socket Layer (SSL) encryption to safeguard your personal information during transmission. This encryption ensures that your data, such as payment details and account information, is securely transmitted over the internet and cannot be intercepted by unauthorized parties.

Access Control and User Authentication

We implement strict access control policies to ensure that only authorized personnel have access to sensitive personal information. Additionally, we employ user authentication measures to verify the identity of those accessing your data, which adds an extra layer of protection.

Regular Security Audits and Updates

Our website undergoes regular security audits and updates to maintain a high level of protection against potential threats and vulnerabilities. We are committed to continuously monitoring and improving our security infrastructure to protect your personal information.

Third-Party Service Providers

In some cases, True Value Auto Parts may share your information with trusted third-party service providers to facilitate our services, such as payment processing or order fulfillment. We ensure that these third parties adhere to strict data protection standards and are prohibited from using your information for purposes other than those for which it was provided.

What You Can Do

While we take every precaution to protect your personal information, it’s important that you also take steps to protect your own privacy. Always ensure that your login credentials (e.g., password) are kept secure and avoid sharing them with others. If you believe your account information has been compromised, please contact us immediately.

Policy Changes

True Value Auto Parts may update this security policy as needed to reflect improvements in security practices or changes in legal requirements. We encourage you to review our privacy policy periodically to stay informed about how we protect your personal information.

By choosing to use the True Value Auto Parts website, you can trust that we are committed to maintaining the highest standards of security to protect your personal data.